Accessing account online: problem 1/3

[Claus A. Schumann]

Hello!

I've run into problems when setting up GnuCash and cannot solve them 
myself. I have already tried searching on my own and posting on the 
german users mailing list but without much success. The questions are in 
regard of a WindowsXP/2.2.4 System and I'll try to separate them so that 
each gets its own post.

The general idea is to have subaccounts for some DEKA funds and - if all 
goes well - to have both the price and the shares updated online.

So far I've managed to set up appropriate accounts, install perl and 
have a regular share (AMZN and IBM) update automatically. But this first 
post is about the online access of my bank account:

When I try to set up a user in the user tab of aqbanking, I select 
pin/tan, enter

bank identifier code
https://hbci-pintan-rl.s-hbci.de/pintanservlet

real name
legitimation ID
(No customer ID according my banks service)
Comment

and get the message, that a valid certificate is being offered to my 
computer. After accepting this certificate, I have a screen where I can 
only progress by pressing "get system ID". When I try to do so, I am 
prompted for my password. Immediatly thereafter, I receive "failed" as 
status for the system ID. After trying this a second and a third time I 
get "Microsoft Visual C++ Runtime Library: Runtime error
Program .../bin/qt3-wizard.exe has requested the runtime to terminate in
an unusual way."
A user on gnucash-de suggested that my pin/password was not compatible 
with gnucash. It is an old fashioned five digit pin from the start of my 
banks online service. I would be able to change it. Does anybody know 
which requirements a pin needs to fulfill in gnucash?

Just to mention it: I also have the equipment to go by HBCI/Card instead 
of pin/tan. But with this option i did not get anywhere as far as 
establish contact with my banks server.


Any help would be appreciated. Even if you could just tell me where to 
look. But my own imagination has reached its limits when coming up with 
english keywords for such a search.

Best regards,
    Claus Schumann
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 267 bytes
Desc: not available
Url : http://lists.gnucash.org/pipermail/gnucash-user/attachments/20080414/4c1ece05/attachment.bin 
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 258 bytes
Desc: OpenPGP digital signature
Url : http://lists.gnucash.org/pipermail/gnucash-user/attachments/20080414/4c1ece05/attachment-0001.bin